How We Work

Our Process & Terms

CIF terms, payment schedule, lead time and our client visitation process — explained clearly.

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How We Work

Trade Terms & Process

We trade strictly on CIF terms with a clear, transparent process from first enquiry to delivery.

1

Trade Terms — CIF

All prices are quoted on CIF (Cost, Insurance & Freight) terms, including the cost of goods, marine insurance and freight to your nominated destination port.

2

Lead Time

25–28 working days from confirmation of payment to readiness for shipment.

3

Documentation

We provide the full export set — commercial invoice, packing list, bill of lading, certificate of origin and phytosanitary certificates.

Payment Terms

30%Advance DepositTo confirm & begin processing
40%Against B/LOnce goods are loaded & shipped
30%On DeliveryBalance settled on delivery
Accepted payment methods: TT — MT103 wire bank transfer to our official company account, or cash payment at our Nairobi office. We do not accept payment to any account other than the official company account.
You Are Welcome

Client Visitation Process

We warmly welcome clients to visit and inspect before ordering. Here is exactly what to expect.

D1

Arrival

Our company driver picks you up from the airport and transfers you to your hotel to rest.

D2

Office Meeting

We collect you from your hotel and bring you to our office, where we discuss all business details and sign the contract.

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Warehouse Inspection

We proceed to our warehouse in Mombasa so you can view and confirm product quality firsthand, then place your order and proceed with payment.

Nairobi → Mombasa (Warehouse Visit)

ModeTravel timeIndicative cost (one way)
✈️ Plane~1 hour flight≈ US$ 50 – 110 (KES 6,500 – 14,000)
🚆 SGR Train~4.5 – 6 hoursEconomy ≈ KES 1,500 · First ≈ KES 4,500
🚗 Car / Road~8 – 10 hours≈ US$ 90 – 180 fuel & hire
Figures are indicative and vary by season, operator and availability. Our team will arrange and confirm the most convenient option for your visit.
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